1. Introduction
Poise Governance (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") of South Africa.
2. Information we collect
We may collect the following categories of personal information when you contact us, request a service or submit your CV:
- Identifying information: name, surname, ID number where required
- Contact information: email address, telephone number, physical address
- Organisational information: company name, role, sector
- Professional information: CV, qualifications and references (where relevant to recruitment)
- Communications: the contents of correspondence you send to us
- Technical information: IP address and basic browser/device data when you use our website
3. How we use your information
- To respond to your enquiries and provide the services you request
- To deliver governance, compliance and company secretarial services
- To consider your application for relevant recruitment opportunities
- To comply with our legal, regulatory and statutory obligations
- To improve our website and the way we communicate with you
4. Lawful basis for processing
We process your personal information only where we have a lawful basis to do so under POPIA — typically with your consent, to perform a contract, to comply with the law, or where we have a legitimate interest that does not override your rights.
5. Sharing your information
We do not sell your personal information. We may share it with carefully selected operators (such as IT and email service providers) who assist us in delivering our services, and with regulators or authorities where required by law. All operators are contractually bound to maintain appropriate security measures.
6. Security
We implement appropriate technical and organisational measures to safeguard your personal information against loss, misuse and unauthorised access. No method of transmission over the internet is, however, 100% secure.
7. Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Your rights
- The right to request access to the personal information we hold about you
- The right to request correction or deletion of inaccurate information
- The right to object to processing, where applicable
- The right to withdraw consent at any time
- The right to lodge a complaint with the Information Regulator of South Africa
9. Cookies
Our website may use a limited number of cookies to ensure it functions correctly and to understand how visitors use it. You can disable cookies through your browser settings.
10. Contact us
For any privacy-related queries, or to exercise any of your rights, please contact us at info@poisegovernanceptyltd.co.za or 084 608 7494.
